Privacy Policy

1. Who we are

This website is operated by TeamY Trading PLC, a company registered in Ethiopia. Our registered office is at Djibouti Street 455/5/207, Addis Ababa, P.C. 20820, Ethiopia. You can reach us by phone at +251 904 99 99 99 or by email at esales@teamytrading.com.

2. Information we collect

Contact form

When you submit the contact form on our website, we collect the information you provide: your name and email address (required), and optionally your phone number, company or organisation name, and a description of your enquiry. We also record the date, time, and IP address of the submission to detect and prevent spam.

This data is transmitted directly to our sales inbox at esales@teamytrading.com. We do not store your submission in a database on our web server.

We use this information solely to respond to your enquiry. We do not add you to a mailing list or share your details with third parties for marketing purposes.

Usage data (Google Analytics)

We use Google Analytics 4 (measurement ID G-23BHTT8YN1) to understand how visitors use this site. Google Analytics collects information such as which pages you visit, how long you spend on each page, and the general geographic region of your device. This data is aggregated and anonymous; we cannot identify individual visitors from it. Google Analytics sets cookies named _ga and _ga_* in your browser. Google processes this data according to Google's Privacy Policy.

3. Cookies

This website sets cookies only through Google Analytics (see section 2). We do not use cookies for advertising, retargeting, or session management.

4. Third-party services

In addition to Google Analytics, this website loads content from the following third-party services. Each service may collect data in accordance with its own privacy policy.

• Google Fonts — Our pages load web fonts from fonts.googleapis.com. Your browser's request to Google's servers may include your IP address. See Google's Privacy Policy.
• Google Maps — Our Contact page embeds a Google Maps iframe. If you view that page, Google may set cookies and collect data as described in Google's Privacy Policy.
• WhatsApp — The "Chat on WhatsApp" button is an external link to wa.me. Clicking it opens WhatsApp's website or app; no data is sent from this site until you click the link.

5. How we use your information

• To respond to your enquiry or request for a quote.
• To understand overall traffic patterns on our website (via Google Analytics).
• To detect and prevent spam submissions on the contact form.

We do not sell, rent, or trade your personal information to any third party.

6. Data retention

Contact form submissions are delivered to our email inbox and retained only as long as necessary to handle your enquiry. Google Analytics data is retained for the default period set in our GA4 property (14 months).

7. Your choices

You can disable or delete Google Analytics cookies at any time using your browser settings, or by installing the Google Analytics Opt-out Browser Add-on.

If you submitted a contact form and would like us to delete the associated email record, please contact us at esales@teamytrading.com with the subject line "Privacy — data deletion request."

8. Changes to this policy

We may update this policy if our data practices change. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be noted in the revision history below.

9. Contact

For any questions about this privacy policy or how we handle your data, please contact us: